What Pelvic Health Physiotherapy Costs, and What ACC Covers

The short answer

An initial pelvic health assessment at CoreGood costs $230 and takes 60 minutes. Follow-up appointments cost $140.

ACC covers injury, not illness. Maternal birth injuries sustained on or after 1 October 2022 may be covered, and so may an accidental injury such as a coccyx fracture from a fall. Erectile dysfunction, premature ejaculation, age-related bladder leakage, overactive bladder, prolapse from a birth before 1 October 2022, non-traumatic chronic pelvic pain and menopause symptoms are not covered by ACC and are paid privately.

You do not need a referral from your GP.

How much does pelvic health physiotherapy cost?

Our fees are below. They are the same at both clinics. You will be told the cost of any recommended plan before you agree to it, and you will not be charged for anything you have not agreed to.

All figures include GST, and the fees are the same at the Kāpiti and Palmerston North clinics. Two lines are not available at both: general musculoskeletal physiotherapy, for backs, joints and sports injuries, is seen at Kāpiti only, and online video consultations are arranged case by case rather than booked as a standard appointment, so ring and ask. Palmerston North is pelvic health physiotherapy, and it has the PelviPower chair, the biofeedback trainer, focused shockwave therapy, MAPLe HD EMG and Vertica. The MAPLe HD EMG assessment fee covers the single-use probe as well as the appointment. Fees current as of August 2026.

What is included in the fee?

The fee covers the appointment itself, the assessment, the explanation of what we have found, any hands-on or equipment-based treatment carried out in that session, and the home programme you leave with. There is no separate charge for an assessment report, for real-time ultrasound during a standard appointment, or for a letter to your GP if you ask for one.

Products such as pessaries, dilator sets, weights or supplements are charged separately if you choose to buy them. We will always tell you the price first, and you are never obliged to buy anything from us.

Does ACC cover pelvic floor physiotherapy?

Sometimes. ACC is New Zealand's accident insurance scheme, and it covers injury, not illness. That single distinction decides almost every pelvic health case.

If your pelvic floor problem was caused by an identifiable injury, ACC may cover part of the cost of your physiotherapy. If it developed gradually, or because of age, childbirth before October 2022, hormonal change, or as an ordinary consequence of surgery, disease or medication, ACC does not cover it and you pay privately.

ACC does not usually pay the whole fee. It subsidises the appointment and you pay the balance, which is called a surcharge or part-charge. The surcharge amounts for CoreGood are in the fees table above.

Which pelvic health problems does ACC cover?

Which birth injuries does ACC cover?

Since 1 October 2022, ACC has covered a defined list of maternal birth injuries sustained during labour or delivery. Injuries sustained before that date are not covered, even if you still have symptoms today.

ACC also covers other mental or physical injuries caused by a covered birth injury. Funded care can include physiotherapy, hospital treatment and surgery, counselling, nurse services, radiology, and rongoā Māori.

Not included under this cover: any of the above sustained before 1 October 2022, general pregnancy-related conditions that are not on the list, and injuries to the baby.

Do I need a GP referral to claim for a birth injury?

No. A physiotherapist who is registered with ACC and holds appropriate and current pelvic health training and competencies can lodge a maternal birth injury claim directly at your first appointment. Midwives can also lodge within their scope.

CoreGood is a registered ACC treatment provider, and Nathan is credentialed to lodge maternal birth injury claims directly. We can lodge your ACC claim at your first appointment. You do not need to see your GP first.

What is not covered by ACC?

The following are not covered by ACC. They are illnesses, gradual changes or conditions rather than injuries, and you pay privately for physiotherapy for any of them.

This is not a limitation of our service. It is how the ACC scheme is written. We would rather tell you now than have you find out at the front desk.

If you are in one of these categories, everything else on this page still applies. You do not need a referral, our fees are published above, and the free 15-minute call is available to you.

How do I know which category I am in?

Ring us, or book the free 15-minute call. Describe what happened and when, and we will tell you which route applies before you book anything. If ACC cover looks likely, we will explain what we need from you at the first appointment. If it does not, we will say so plainly.